Terms & Conditions – SD Pet Shop

Welcome to SD Pet Shop. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.

1. General

  • These Terms & Conditions govern your use of our website and services
  • By using our website, you agree to be bound by these terms
  • We reserve the right to update or modify these terms at any time without prior notice

2. Products and Pricing

  • All products listed on our website are subject to availability
  • We strive to ensure that product descriptions, images, and prices are accurate
  • Prices are subject to change without notice

3. Orders

  • Once an order is placed, it cannot be canceled
  • We reserve the right to refuse or cancel any order if required (e.g., pricing error, stock issue, or suspicious activity)

4. Payments

  • We accept payments via UPI (Unified Payments Interface)
  • All payments must be completed before order processing
  • We do not store any payment details on our servers

5. Shipping and Delivery

  • Orders are processed within 1–2 business days
  • Delivery is estimated within 3–7 business days after dispatch
  • Shipping charges are fixed and displayed at checkout
  • Delays may occur due to external factors beyond our control

6. Returns and Refunds

  • Returns are accepted within 3 days of delivery, subject to our Return & Refund Policy
  • Customers are responsible for return shipping costs
  • Refunds are processed via UPI after product inspection

7. User Responsibilities

  • You agree to provide accurate and complete information while placing an order
  • Misuse of the website or fraudulent activity is strictly prohibited

8. Intellectual Property

  • All content on this website (text, images, logo, etc.) is the property of SD Pet Shop
  • Unauthorized use or reproduction is prohibited

9. Limitation of Liability

  • SD Pet Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products

10. Governing Law

  • These terms are governed by the laws of India
  • Any disputes shall be subject to the jurisdiction of courts in West Bengal

11. Contact Information

For any questions regarding these Terms & Conditions, you can contact us:

SD Pet Shop
Heria Boga Road
Heria, West Bengal – 721430
India
📧 Email: [email protected]
📞 Phone: +91 8972318910

By using our website, you agree to these Terms & Conditions.